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Despite all of the articles and books on the topic, companies today are no more effective at delivering on large-scale change initiatives than they were 20 years ago. In a recent survey, 70% of the companies said their change management initiatives did not deliver the expected results. That success rate was unchanged from similar surveys conducted in the 1980's and 1990's. And the environment for change is only getting more complex.  Read more .......

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Tokio Marine Europe Goes Live on Latest Phase of Automated Bordereau Processing

Tokio Marine Europe has recently gone live on the latest phase of a wider program to automate the receipt and processing of risk and accounting bordereau sent from their European branch and agent network, using software designed and built by Scyllogis Consulting.

Germany is the latest branch to implement the automated accounting bordereau and this follows close ‘on the heels’ of the recent implementation of the automated processing of risk and accounting bordereau originating from TME’s Belgian agency.

The programme of work to automate the receipt and processing of risk and accounting information sent by the European branches and agents was instigated to remove complexity, improve efficiency and to make the whole process more scaleable.

Scyllogis has designed and built a modular file handler that processes the disparate formats received, transforms them to a common format and uploads them to the ‘back end’ systems. The modular design allows new data sources to be ‘plugged in’ with re-use of core functions. The whole process requires no manual intervention, except in the case of errors, and leverages the fact that the branch or agent has already keyed all this information.

Chris Gordge, CIO at TME commented “the successful delivery of the new functionality has already enabled us to remove some key dependencies, to rationalise back office processing  and reduce our monthly processing times”.

Scyllogis’ Colin Whickman commented that “the determination of Tokio Marine Europe to utilise technology to drive cost reductions by creating efficient and scale-able processes is an example that the market as a whole would do well to follow. We are delighted that our software has successfully enabled TME to achieve its objectives”.

Following the success of the Belgium and Germany implementations, other initiatives will follow, including the integration of ‘front office’ applications using the same infrastructure, demonstrating the value of a strategic, modular and reusable approach rather than tactical ‘one off’ solutions.”

Last Updated ( Wednesday, 08 July 2009 )
 
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