Scyllogis Consulting - Events

The motor claims community is caught in the midst of a maelstrom of change and uncertainty with regards to the future of motor insurance. The impact of a ban on referral fees continues to dominate conversations in the industry, with variety of polarised opinions on the matter.

Last year saw a record number of key decision makers attend the Motor Claims Conference to debate the fundamental issues facing the industry. With the soaring cost of motor insurance high on both the public agenda and that of the industry, the Motor Claims 2012 conference guarantees to provide forward thinking, topical and focused discussion.

The key focus for 2012 - how can the motor claims industry work to drive down the cost of motor insurance claims?

Hot topics at Motor Claims 2012:

What does the future hold for motor claims legislation?
How might a referral fee ban affect the industry?
How is the industry changing as a result of the benefits and challenges posed by advancements in vehicle technology?
The need to educate young drivers on road safety
Inflated costs; credit hire, subrogated recoveries and litigation costs - how much damage is this behavior really inflicting on the motor claims community?

Who should attend?

Directors of claims
Heads of motor claims
Heads of motor engineering
Motor claims managers
Heads of technical claims
Senior claims investigators
Operations managers
Heads of customer service
Business development managers
Financial crime managers

PROGRAMME

8:45 Registration opens

9:15 Chairman's welcome
Jonathan Swift, chairman, Motor Claims 2012

9:25 Demystifying the future of motor insurance legislation

What is the Ministry of Justice doing to ban referral fees? How will a ban be enforced?
How do the Ministry of Justice reforms fit with the wider reforms of the civil litigation process? How do the reforms differ from those in Jack Straw's 10 minute bill?
The predicted benefits: are the Ministry of Justice expecting a decline in the cost of motor insurance premiums as a result of the ban? How will the results of a ban be quantified?

10:10 Panel debate: what is the potential impact of a referral fee ban on the motor claims industry?

In this panel debate, delegates will have the opportunity to question speakers and enter into the ongoing debate over the potential ramifications of a referral fee ban on the motor claims supply chain.

Are the Ministry of Justice reforms merely a short term fix to a high profile problem? What will the ban mean for legal success fees?
Where are the loopholes in this legislation and how might they be exploited?
How does the current legislation regarding the formation of Alternative Business Structures fit with a ban on referral fees?

10:55 Coffee and networking

11:40 An actuarial view: where did 2011 leave the motor insurance industry and where might 2012 take it?

Motor insurance is high on the agenda of the government and public alike, and changes are afoot.

What is the outlook for the motor insurance market?
What are the fundamental key variables and how are they affecting the market?
How significant is effective claims management when compared to underwriting and pricing?

12:10 The Ministry of Justice RTA Portal: an update

One year on, what has been achieved by the introduction of the RTA portal, and where is it going in the future?

Has the RTA portal been successful so far?
Improving claims cycle times - does the statistical evidence support this aim?
What are the realistic chances of the vertical expansion of the portal to claims over £10,000?

Tim Wallis, independent chairman, RTA Portal Company

12:40 Lunch and networking

1:55 Educating young drivers on road safety

Young driver accident and fatality figures remain extremely high, as do motor insurance premiums for young drivers.

What is the insurance industry doing to educate young drivers and highlight the correlation between safe driving, no claims discounts and cheaper motor insurance premiums?
Are initiatives for further post-test training such as the Pass-Plus scheme making a difference?
Young driver premiums are set to climb again, risking a potential rise in uninsured drivers. What are the current uninsured drivers trends telling us?

Mike Penning, Under Secretary of State for Transport, Department of Transport

2:25 Panel debate: whiplash - a cultural phenomenon?

Whiplash now accounts for 76% of all bodily injury claims in the UK.

How can insurers work both with each other to fight against the ‘compensation culture' that this rise in whiplash claims is so often attributed to?
Working with the medical profession to establish authoritative criteria for the diagnosis of whiplash

Karl Helgesen, motor claims director, Zurich

2:55 Coffee and Networking

Stream 1: Technology and motor claims

3:20 Assessing the benefits posed by developments in vehicle technology - telematics

The potential benefits of advancements in telematics technology have been well documented in the underwriting arena. How, if at all, might the motor claims arena benefit from telematics?

How will the ownership and provision of telematic data work?
What will the standards for telematics technology look like?
Could telematic data be used to fight fraudulent personal injury claims?

3:50 Assessing the challenges posed by advancements in vehicle technology

Vehicle complexity is increasing, and as such, finding a qualified and cost effective body shop with which to place work is becoming more of a challenge for insurers.

Is the development of common standards such as PAS 125 having a positive effect?
How can body shops and insurers manage the increasing cost of vehicle repairs?
Is ‘repair rather than replace' the best option in a time where getting hold of advanced certified parts is becoming more difficult and expensive?

Lesley Upham, director of commercial development FIMI, Thatcham

Stream 2: Strategic thinking

3:20 The changing face of insurance fraud prevention and its bearing upon current and future fraud trends

With the Insurance Fraud Register and the GIC funded City of London Police unit both coming into play in early 2012, insurance fraud is remains high on the agenda.

Have there been any significant developments in the first few weeks of these initiatives going live?
Is first party fraud still the most recent concern and how might these initiatives change the future of insurance fraud?
Balancing customer service with effective fraud prevention

3:50 International perspective: What does the UK motor insurance industry have to learn from our European counterparts?

The UK is consistently behind other European countries on issues such as whiplash and referral fees.

How does the legislation in other European countries compare with that of the current UK reforms?
What lessons can the UK learn in order to level the playing field?

End of streams

4:20 Panel debate: Inflated costs - the impact of the behaviour of the industry on the claims supply chain

Educating the public has long been cited as a major part of reducing the cost of motor insurance claims and premiums. Should the emphasis be shifted to look at behaviour within the industry? Credit hire, subrogated recoveries and inflated litigation costs have all come to light as inter-industry issues that could severely affect relationships within the claims supply chain, to the detriment of claimants.

What action has been taken in these areas to mitigate the damage and stamp out these processes?
Will the recent government legislation make a difference to any of these issues?

4:50 Closing remarks

In an age where it has been predicted that the number of mobile connected devices will increase 100% from 9 billion to 24 billion by 2020, the ability of a business to successfully engage with customers through the myriad of digital platforms is fundamental. The inaugural Post Digital Insurance Strategies conference will address how to apply a comprehensive digital strategy to the insurance market, providing insurers with viable, business useful advice on how to deal with the challenges presented by this fast-paced and constantly evolving environment.

Key topics for discussion will include:

What does the future of insurance marketing look like?twitter-dis
How to formulate, apply and measure the ROI of a comprehensive digital strategy based on the needs of your consumers
Making sense of mobile - which is better, mobile sites or apps? Should insurers be using mobile to sell insurance, provide claims support, or both?
Is email dead? Is there still a role for the more traditional marketing methods in this new, technologically enhanced world?
Social media - can it work for commercial lines insurers? Where has it worked, if at all, across the personal lines business?
Content creation: ensuring you are transmitting a consistent message across all your digital platforms and at all stages of the insurance cycle, from point of sale to claims
Managing your data effectively to enhance customer engagement and build your business
Online SME trends in the commercial lines space - is commercial lines catching up?

Programme

09:00 Registration and coffee
09:30 Opening Keynote: formulating a comprehensive digital insurance strategy

Seeing through the eyes of the customer when looking at digital - what do your customers want?
The story so far - how far has the insurance market really come?
Proving the ROI of a digital strategy - taking it to your CEO

10:00 The generation game - fitting your digital strategy to the digital profile of your market

Understanding how different generations perceive and use the digital environment
What does this mean for insurer product propositions?
Tailoring communications appropriately to strength your relationship with current customers and acquire valuable new business

10:30 The future of marketing is inbound

Buying insurance is no longer a linear process, and in the online space, the buyer has control.
Using inbounding marketing techniques such as social media to earn, not buy, the attention of your market and increase conversion rates
Creating a consistent message across all the platforms in your insurance digital strategy
Creating positive connections: how to effectively reach every potential customer through engaging content

11:00 Q&A

11:10 Coffee and Networking

11:40 Making sense of mobile

Apps and mobile sites - do they really work in the insurance world?
How do levels of engagement differ on apps and mobile sites?
How might insurers be able to capitalise on the potential of location-based mobile services?
The impact of HTML 5 on mobile sites

12:10 Maximising the ROI of online business

Maximising the value of finding people online - how do you do it and how can SEO and PPC add to this?
Implementing social media to optimise SEO
QR codes - are these just a fad, or do they actually work?

12:40 Lunch and Networking

Stream 1: Digital strategies in personal lines insurance

13:40 Securing distribution: Brand Strategy vs. Comparison Sites

Acquiring customers through comparison sites is the norm for many insurers these days. But what are the pros and cons of doing this?
Where to invest in your brand to maintain control and guarantee ROI.
Is one a more effective strategy than the other, or should insurers really be doing both to maximise distribution opportunities?

14:10 Apps - the future of personal lines insurance distribution?

How do ‘Apps' fit into the world of personal lines insurance?
Which products particularly lend themselves to app development, and which are no-go areas?
Lead generation - building your data through downloads

14:40 Where next for online personal lines?

In this case study, delegates will gain advice and examples from a leading online industry on how to move online personal lines insurance to the next level.

Stream 2: Digital strategy in commercial lines insurance

13:40 Getting commercial lines insurance online: an overview

How might the rise of generations X and Y into business affect the appetite for online commercial insurance?
Assessing the limitations of online commercial business - why has progression been so slow and how can this be overcome?
Case studies of successful commercial insurance online - what has already been achieved?

14:10 How is digital changing traditional relationships in the commercial lines space?

How can insurers boost the e-enablement of brokers
What is holding brokers back? It is the increased transparency and product differentiation that an online market provides?
Are aggregators entering the commercial space? What affect might this have on broker-insurer relations?

14:40 Driving change - the development of SME business needs online

The effects of growth in the online SME market
What are the critical elements of a digital strategy for the SME market?
Will the aggregators ever truly penetrate the SME market?

15:10 Q&A

15:20 Coffee and Networking

15:50 Online and offline integration - maintaining the right balanceMerging digital and traditional strategies: how far down the line should the insurance market go?

Where can traditional methods like direct mail and email marketing continue to add value in this constantly evolving digital world?
Are there some kinds of insurance that digital strategy simply will not work for?

16:20 Closing Panel Debate: The future of digital strategies in insurance

Apps, mobile technology and social media have all been mentioned numerous times both in this conference programme and elsewhere. But what does the future hold? What might we be talking about come 2013?

16:50 Close of conference

The AMRAE (French Risk Managers Association) event will take place 8-10 February 2012 in Deauville, France. This event is the second largest event for Risk Managers in Europe, attended by around 1,900 people.

As Lloyd’s has done for the past three years, we will host a hospitality suite at this event. Service companies will participate together with Lloyd’s and will be organising meetings with clients and giving presentations. Other French Service Companies may host a stand on their own, and it promises to be a good networking event.

For the first time this year, Lloyd’s will have a conference room at its disposal from 9.00-11.00 on Friday 10 February, where about 100 attendees including brokers, risk managers, service companies and other key players in the insurance market will attend the session: “Lloyds, a market to rediscover”.

ACORD hosts and runs a monthly information sharing forum - The ACORD Club (formerly the IT Club) . The Club reports on current business and information technology issues affecting the London Insurance Market. The objective of the Club is to raise awareness of the future opportunities new business practices and technologies might provide and how current initiatives could be utilised for the collaborative benefit of the Market. As part of ACORD's commitment to support the industry, the Club is free to attend.

Insider Publishing continues its annual scene-setter with InsiderScope London, a morning conference that attracts over three-hundred senior industry (re)insurance and investor professionals to Lime Street.

Now in its fourth year, The Insurance Insider's 2012 InsiderScope event will offer delegates the opportunity to hear from prominent thought-leaders, and their views on how the industry will fare in the year ahead.

InsiderScope is not for everyone. There will be no motivational speeches or slick sales pitches. But there will be reams of thought-provoking discussion, heated debate and prescient comment.

Speakers:

Charles Franks - CEO, Kiln Group
Charles Franks is Chief Executive Officer of Kiln Group and its UK operating entity, R J Kiln & Co – one of the largest managing agents in the Lloyd’s insurance market. A recognised industry leader with nearly 30 years’ experience in the Lloyd’s market, Charles led the successful integration of Kiln into the Tokio Marine Group following its acquisition in 2008; completed Kiln’s largest ever investment in 2011 of a US-based coverholder; and has accelerated the company’s continued international expansion during his tenure. Charles joined Kiln in 1993 as Deputy Active Underwriter of Marine Syndicate 123 with responsibility for the energy account. He was appointed as a Director of R J Kiln in 1995 and Active Underwriter of the Marine division in 2001, before becoming Chief Executive Officer of R J Kiln & Co Limited in July 2007, and of Kiln Group in January 2009. Prior to joining Kiln, Charles was an underwriter for AR Mountain and CW Rome, having started his career as a broker with the Sedgwick Group.

Sir Laurie Magnus - Senior Adviser and Deputy Chairman, Evercore Partners
Sir Laurie Magnus has over 30 years of investment banking experience, initially with Samuel Montagu & Co. Limited, where he was deputy head of its UK corporate finance department. He joined Phoenix Securities Ltd and following its acquisition by Donaldson, Lufkin & Jenrette Inc. (DLJ) he became a Managing Director of the merged business. After DLJ was acquired by Credit Suisse First Boston in 2000 he served briefly as Managing Director. He then joined Lexicon Partners, initially as Vice Chairman and subsequently as Chairman, until Lexicon’s merger with Evercore in 2011. Since 1996, his principal focus has been on the provision of corporate finance advice to the insurance industry, where he has been extensively involved with capital raisings and mergers and acquisitions.

Joe Plumeri - Chairman & CEO, Willis Group
Joe Plumeri is Chairman and Chief Executive Officer of Willis Group Holdings plc. Under Joe’s leadership, Willis has strengthened its position as one of the world’s leading insurance brokers through sector-leading organic growth and operating margins, strategic expansion, a dedication to transparency and passionate client service. Appointed in October 2000, when Willis was privately owned by Kohlberg Kravis Roberts, he successfully returned the company to public ownership in 2001. In 2008, he spearheaded Willis’ $2.1 billion acquisition of Hilb Rogal & Hobbs (HRH), the largest insurance brokerage deal in the last decade.

Pat Ryan Founding Chairman & CEO, Ryan Specialty Group
A widely respected global insurance leader, Patrick G. Ryan formed Ryan Specialty Group, LLC (RSG) in 2010. RSG is an international holding company specializing in wholesale brokerage, MGU/MGA underwriting managers and other specialty insurance services to agents, brokers and carriers. Today, companies include RT Specialty, LLC, the wholesale brokerage arm, and several MGU/MGA underwriting facilities which include ThinkRisk, Technial Risk Underwriters (TRU), CivicRisk, Concord Specialty Risk, Sapphire Blue, LifeScienceRisk, PERse and Jubilee Group Holdings, Ltd., an integrated specialist Lloyd’s insurer. Prior to launching RSG, Mr. Ryan was the founder, retired chairman and CEO of Aon Corporation—one of the world’s largest insurance and reinsurance brokers.

AGENDA

Sunday, March 4

11:30 am - 5:30 pm - Insurance Legends’ Golf Classic

(Awards Reception to immediately follow tournament)

4:30 pm - 6:00 pm - Registration

6:00 pm - 7:30 pm - Reception


Monday, March 5

7:00 am - 5:00 pm -Registration

7:15 am - 8:15 am - Breakfast

8:15 am - 8:45 am - Welcome and Opening Remarks
Bill Press, Master of Ceremonies

State of the Industry Address
Dirk Kempthorne, President and Chief Executive Officer, ACLI

9:00 am - 10:30 am - General Session

Crossfire: a Country at a Critical Crossroads
For almost 25 years, one of the leading political talk shows in America, Crossfire combined in-depth discussion of current events and issues with just enough conflict added to spur arguments onward. Reconnect with former Crossfire co-hosts Pat Buchanan and Bill Press as they lead a debate on the impact of past events, the wisdom of current activities, and the proper courses of action for the future – a country at a critical crossroads!

Introduction conducted by Mel Young, Executive Vice President & Vice Chairman, RGA

Speakers: Bill Press, Radio Talk Show Host, The Bill Press Show; Pat Buchanan, MSNBC Analyst and Author of Suicide of a Superpower: Will America Survive to 2025?; Marc Germain, Radio Talk Show Host, The Marc Germain Show, TalkRadioOne.com and Heidi Harris, Radio Talk Show Host, The Heidi Harris Show, KDWN

10:30 am - 11:00 am - Refreshment Break

11:00 am – 12:30 pm - General Session

Direct Company CEO Update: Managing Outside Interference

Regulation (state/federal). Legislation. Boards of Directors. Globalization. Dodd-Frank/Sarbanes-Oxley. Rating agencies. Financial/economic environment. These are all external influences affecting the management strategies of life insurance companies. Please join leading industry executives share insight about how they are navigating these issues and charting a future course in the life insurance industry.

Moderator: Brad Smith, Chairman, Milliman
Speakers: Claude Accum, Executive Vice President, Actuarial & Risk Management, Sun Life Financial; Gary "Doc" Huffman, President & Chief Executive Officer, The Ohio National Life Insurance Company; Johnny Johns, Chairman, President & Chief Executive Officer, Protective Life Corporation; Tom Marra, President & Chief Executive Officer, Symetra Life Insurance Company

12:30 pm - 1:30 pm - Networking Luncheon

1:45 pm – 3:00 pm - Concurrent Sessions

Underwriting: Anticipating and Mitigating Infectious Disease
Even with medical improvements contributing to longer life, there still exists strains of some bacteria and virus infections escaping so-called super drugs. Attendees at this session will hear a medical expert discuss the following:

How globalization is rapidly transforming the worldwide landscape of infectious diseases,
How the health and economic implications of pandemics and other emerging global infectious diseases threatens the insurance industry, and
How innovative solutions and emerging technologies can help decision-makers better anticipate and predict the health and economic consequences of infectious diseases in an increasingly interconnected world.

Speaker: Dr. Kamran Khan, Associate Professor, Department of Medicine, Division of Infectious Diseases, Department of Healthy Policy, Management & Evaluation, University of Toronto

Regulatory and Legislative Update

With the recovery from the financial crisis, there have been several developments in the regulatory and legislative landscape. ACLI senior staff will discuss political, regulatory and legislative developments at the state and federal levels with a particular emphasis on proposals having significant implications for insurers.

Speakers: Kimberly Olson Dorgan, Senior Executive Vice President, Public Policy, ACLI and Bruce Ferguson, Senior Vice President, State Relations, ACLI

Finance: What is the Latest on Solvency II - US and European Perspectives

Moderator: Hugh McCormick, Of Counsel, Dewey & LeBoeuf LLP
Speakers: Richard Priestley, Director, Finance Operations, Prudential Financial; David Sherwood, Head, Insurance Regulatory, KPMG

3:00 pm - 3:30 pm - Refreshment Break

3:30 pm - 5:00 pm - General Session

Executive Panel: Dealing with Market Turmoil

Life insurers today face an uncertain economic climate and political landscape as they continue to manage risk, capital levels and lay the groundwork for future growth. As companies maneuver in the current market, various factors are intensifying pressure on earnings, including:

Low interest rates,
Volatile equity markets,
Insistent investors, and
The changing accounting and regulatory environment

Hear from this group of executives how they are dealing with these market pressures and guiding their companies to stable ratings and strategic growth.

Moderator: Doug French, Managing Principal, Insurance & Actuarial Advisory Services, Ernst & Young
Speakers: Ed Bonach, Chief Executive Officer, CNO Financial Group Inc.; J. Scott Davison, Executive Vice President, OneAmerica Financial Partners, Inc.; David Herzog, Executive Vice President & Chief Financial Officer, AIG; Chris Swift, Executive Vice President & Chief Financial Officer, Hartford Life

5:30 pm - 7:00 pm - Reception

Tuesday, March 6

7:30 am - 5:00 pm - Registration

7:45 am - 8:30 am - Breakfast and SOA President Address

Speaker: Brad Smith, Chairman, Milliman

8:45 am – 9:15 am - Legends Awards Presentation

Hosted by Craig Baldwin, Trustee, The Actuarial Foundation

9:15 am – 10:45 am - General Session

Reinsurance CEO Update

In our world of outside influences, reinsurance companies still remain the primary option for raising capital for life insurance companies, while minimizing risk and providing financial diversification. Despite the ongoing relationships of reinsurers with carriers, more outside influences are playing a role in the declining profit margins including: company consolidations, flat sales, and retention of business by direct companies. Other influences include: longevity, accessing middle market insurers, reserve regulation changes and low interest rates. Please join Chris Stroup as he facilitates a lively discussion about these topical issues with a panel of leading reinsurance executives.

Moderator: Chris Stroup, Chairman & Chief Executive Officer, Wilton Re
Speakers: Wolf Becke, Vice Chairman, Hannover Life Re; Brenda Buckingham, Divisional Senior Vice President, General Manager, Berkshire Hathaway Group, Reinsurance Division; Mike DeKoning, President & Chief Executive Officer, Munich American Reassurance Company; Paul Rutledge, President & Chief Executive Officer, SCOR Global Life Americas

10:45 am - 11:00 am - Refreshment Break

11:00 am – 12:30 pm - General Session

Reporting/Management of Board of Directors

Which have more influence – inside or outside members of the board of directors? Since the financial crisis, have reporting and/or management strategies with respect to boards of directors changed? Please join as Mike McLaughlin moderates a group of executives discussing how they interact with their boards of directors.

Moderator: Mike McLaughlin, Principal & Global Leader, Actuarial & Insurance Solutions, Deloitte Consulting LLP

Speakers: Jim Hohmann, Chief Executive Officer, FBL Financial Group; JoAnn Martin, President & Chief Executive Officer, UNIFI Companies; Scott Perry, Chief Operating Officer, CNO Financial Group, Inc., Greig Woodring, President, Chief Executive Officer & Director, RGA

12:30 pm - 1:45 pm - Luncheon with Speaker

Finance: IASB Update

Speaker: Patrick Finnegan, International Accounting Standards Board (IASB) Member

1:45 pm – 3:00 pm

Concurrent Sessions

Longevity Products: Has This Risk Hopped Across the Pond?

Today, the UK is the most vibrant market in the world for pension plan de-risking. Regulation, accounting transparency and risk awareness among pension schemes have created dramatic changes in risk management and governance. Many of the same catalysts for change are arriving in the U.S. As U.S. pension plan sponsors face these changes, there is broad recognition their current risk position is unsustainable. Pension buy-in transactions have just arrived and longevity insurance will follow. Demand will likely be modest until there is greater awareness. This increased awareness is on its way as US longevity risk analysis tools and research are being developed as we speak. Industry experts will discuss recent developments in the UK and how these may be applicable in a US environment.

Moderator/Speaker: David Howell, Chief Executive Officer, Pacific Life Re
Speaker: Amy Kessler, Senior Vice President, Prudential Retirement Insurance & Annuity Company

Finance: Continued Discussions About Financial Issues in the U.S. and Around the Globe
Speakers: Patrick Finnegan, International Accounting Standards Board (IASB) Member, David Wheat, Executive Vice President & Chief Financial Officer, Hannover Life Re

Underwriting in a Brave New World of Risk Selection Tools and Perpetual Regulatory Change

The promise of new underwriting tools such as predictive analytics, tele-underwriting, genetic testing, drug databases, to name just a few, have the promise to allow great strides in risk selection. At the same time, these tools have limits in both what they can do now and what they will legally be allowed to do in the future. Attendees at this session will hear industry experts representing different disciplines discuss the underwriting regulatory topics of today and tomorrow.

Moderator: William Moore, Managing Director, Swiss Re Life & Health America Inc
Speakers: Joy Chairusmi, Government Relations Counsel, MetLife; Jeremy Starr, Vice President-Client Services, Gen Re Life Corporation

3:00 pm - 3:30 pm - Refreshment Break

3:30 pm - 5:00 pm - General Session

The Changing Economics of Business

We are three years into the recovery from the financial crisis and there are still lingering doubts whether this recovery is self-sustaining or whether we are headed for a double-dip recession. Job creation be sufficient for the Fed to begin raising short-term interest rates? Are massive budget deficits necessary to support recovery, or will they create greater problems ahead? How do recent developments in China and Europe impact the US outlook?

Moderator: Tricia Guinn, Managing Director, Towers Watson
Speakers: Julia Coronale, Chief Economist, BNP Paribas (INVITED), Jonathan Greenwood, Global Head of Insurance, Head of Benelux Financial Institutions, Royal Bank of Scotland (INVITED)

5:30 pm - 7:00 pm - Reception

Wednesday, March 7

8:00 am - 10:00 am - Registration

General Session & Breakfast Gathering

Natural & Unnatural Disasters: Trends or Aberrations?

As the P&C, and possibly the life insurance industry continues to incur expansive losses to their reserves and surplus, and the meltdown in the financial markets impacts the asset side of the balance sheet, who is going to be the last man standing? And how bad does it have to get to impair the entire industry? Please join this group – an expert in the field of natural disasters, an economist, and a rating agency representative – as they discuss the capital/profitability impact of financial equity and disasters on both insurers and reinsurers.