The Corporation of Lloyd’s has approached all of its 1,100 members of staff inviting them to register their interest in voluntary redundancies amid ongoing efforts to revamp its operating model, according to reports.
Change can be challenging. New situations and new ways of working are unsettling, not always welcome and can even seem threatening. However, change is necessary to remain relevant and competitive in the global market place and can also bring new opportunities.
In the first of a three-part series, Joe Dainty, Global Head of Operations at Lloyd’s of London, outlines the latest developments in the TOM Programme and its collaboration with Ruschlikon.
With its shared, distributed ledger, smart contracts, super-strong encryption and innate ability to create transactional trust without a central authority, blockchain technology promises businesses across industries incredible cost and operational efficiency benefits as well new revenue opportunities.
The biggest driver behind insurers’ adoption of AI and robotics for customer service is demand from policyholders. That’s according to a new study released by Celent, “Applying Conversational Commerce to Insurance: Aligning IT to the Machine World,” which surveyed 1,820 customers and 134 insurers.